欧宝汽车的案例研究 Vauxhall Cars Case Study
Technological advances, as well as economic and competitive factors have increased pressures on firms to reduce costs and improve productivity. Consequently, off-shoring is among the strategies that firms adopt to reduce costs and ultimately improve efficiency and performance. In most cases, firms decide to transfer manufacturing operations to locations or countries that would allow them to reduce costs of operations, most importantly labor costs. This may be considered as the basic principle behind Vauxhall's decision to move or transfer its existing production operation in the UK offshore. The company generally believes that offshoring would help reduce costs and at the same time improve productivity. In view of the cost reductions and productivity improvements that could be achieved from transferring the production of cars in another country, the initiative may be considered logical and appropriate. However, base on a review of companies that engaged in offshoring, transferring the manufacturing offshore also has a downside, which could negatively impact certain aspects of the business such as product and service quality. For example, transferring the production of the cars offshore could affect quality of the products, as new workers, who have lesser experience in the car production process would be assigned to work. It should be noted that when a company transfers its production offshore, common practice is that it would hire local workers from the host country. As almost all of the workers in the offshore plant are new to the process, high quality of product or output could not be guaranteed. Once the quality of the product is affected, customer satisfaction on the product could be affected. Given the negative side of offshoring, proposal is to postpone the decision to go offshore and instead implement quality management initiatives in order to reduce rejections and errors and ultimately eliminate wastes. Waste elimination is expected to reduce costs and improve efficiency.
This proposal is being presented as a reaction to the company's decision to transfer existing manufacturing facilities in the UK to another country. Analysis reveals that transferring the production of cars to another country could lead to improvements in operational costs, but could also negatively impact the quality of the products and services. Consequently, the negative consequences tend to outweigh the benefits. In this regard, proposal is to postpone the initiative to move the production offshore and instead focus more on quality improvement and waste reduction by implementing quality management programs and practices in the organization. Assertion is that improvement in quality and reduction of wastes could lead to cost reduction and efficiency improvement.(责任编辑：BUG)