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关于组织沟通的英文论文范文

时间:2015-08-31 16:59来源:www.ukthesis.org 作者:英国论文网 点击联系客服: 客服:Damien
在当今竞争激烈的社会环境中,对于业务成功的与否,人与人之间的交流扮演着至关重要的角色。“沟通”一词最初源于拉丁词“普通的”,即“使共同化”(Kushal,2008)。换句话说,交流是一种社会历程(Griffin & Moorhead, 2009 & Moorhead, 2009),指通过言语或非言语的形式且在此谈话中有两人/多于两人(Griffin & Moorhead, 2009),彼此交换信息、思想和想法的过程(Lioyd, 2002)。
 
在工作环境中需要沟通的主要原因是,个人寻求沟通是为了获得对特定任务的解说(Fielding, 2005)和自己对公司目标的追求(Griffin & Moorhead, 2009)。
 
在任何公司中,所有人都必须运用协调一致的方式执行任务(Griffin & Moorhead, 2009)。自公司在竞争激烈的环境中运营操作以来,他们收到大量的信息,而这些信息是需要经过调整,而后传播在整个公司,最后成为公司目标。所以信息共享的目的是为公司共同目标的达成,使员工行为一致(Griffin & Moorhead, 2009)。如果任一公司要保持其竞争优势,那么信息整理需求必须解决。
 
In today's highly competitive world, communication among individuals plays a pivotal role in the success of every business. The term "communication" results from the Latin word "Communis" which originally means, "make common" (Kushal, 2008). In other words, communication is the social process (Griffin & Moorhead, 2009 & Moorhead, 2009), which refers to as the exchange of information, ideas and thoughts by verbal and/or non-verbal messages (Lioyd, 2002) and requires two or more individuals involving in this information exchange (Griffin & Moorhead, 2009).
 
The principal reason for communication in the working environment is the fact that individuals seek to communicate in order to get instructions for specific tasks (Fielding, 2005) and pursue organisational goals (Griffin & Moorhead, 2009).
 
In any organisation, all individuals are required to perform tasks in a coordinated and coherent way (Griffin & Moorhead, 2009). Since organisations operate in a competitive environment, they receive day-to-day a great amount of information, which is required to be processed, disseminated throughout the entire firm and interpreted into goals. So information sharing is one purpose of communication to align employees' actions with a common organisational goal (Griffin & Moorhead, 2009). Information processing requirements must be addressed if any organisation is going to maintain its competitive advantage.
 
Communication can be either internal (interactions among members of an organisation) or external (interactions among members of an organisation with members outside the organisation) in the business environment (Griffin & Moorhead, 2009).
 
Furthermore communication can be divided into two main categories: Formal and Informal. As far as formal communication is concerned, it relies on the structure of organisation. Formal communication incorporates rules, instructions, regulations and standards. On the other hand, informal communication includes rumour, defamation etc (Charvatova, 2006).(责任编辑:BUG)


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