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激励理论文献评述及其应用分析

时间:2015-06-30 11:23来源:www.ukthesis.org 作者:英国论文网 点击联系客服: 客服:Damien
在理解人类行为中,激励是最有趣的和具有挑战性的部分。在上个世纪已展开全面研究,科学家阐述了几个理论试图推断他们的动机。
 
在此任务的第一部分中,作者提出了文献综述,为选定一个动机理论。第二部分,重点是如何使用这个理论在实践中提高服务行业员工的积极性,以及在运输和物流服务供应商公司。
 
介绍—Introduction
 
人们是任何企业不可或缺的部分。为了实现其目标,任何企业需要合格,熟练和有积极性的员工。如果它是相对容易找到技能和合格的员工,但激励他们也是具备挑战性的。
 
动机在不同作者的笔下有不同定义。
 
Motivation represents the most interesting and challenging part in understanding human behavior. It had been widely studied in the last century and scientists elaborated several theories in their attempt to understand what motivates people.
 
In the first part of the assignment, the author propose a literature review for selected motivational theories. The second part, focuses on how this theories can be used in practice to increase employee motivation in service industry, in a transportation and logistics services provider company.
 
介绍—Introduction
 
Peoples are an indispensable part of any organization. In order to achieve its goals, any organization requires qualified, skilled and motivated workforce. If it is relatively easy to acquire skills and to qualify people, to motivate them it is quite challenging.
 
Motivation has been defined in several ways by different authors over the time.
 
Kreitner, 1995 defines motivation as a psychological process which gives direction and purpose to a behavior. Griffin and Moorhead, 2012 considers motivation "the set of forces that causes people to engage in one behavior rather than some alternative behavior" (p.90), while Rogers, 1996 sees motivation as "an internal process which directs any one to behave in a particular way". Bedeian (1993) defines it simply as a will to achieve. Higgins (1994) describes motivation as an internal drive for satisfying specific unsatisfied needs.
 
Starting from this definitions, several theories were formulated.
 
文献综述—Literature Review         
 
1. 弗雷德里克·W·泰勒的科学管理理论— Frederick W. Taylor's scientific management
The first author who analyzed and wrote about motivation was Frederick W. Taylor. "Non-incentive wage system encourages low productivity" (Taylor, 1911 cited in Yudhir and Sunita, 2012, p. 57) he said, considering that wages and salaries are the most important motivators. In his opinion, if people receive the same salary, independent of their individual contribution to the results, they will work less. However, if the payment is good enough, people will perform any kind of job.(责任编辑:BUG)


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