Handbook ProposalAbstract introduction Literature Review outline swot分析法 pest分析法 pestel analysis case study Methodology Reference 论文题目选题
返回首页

英语教学论文摘要演示:在线英语教学学校为例

时间:2016-01-18 17:34来源:www.ukthesis.org 作者:英国论文网 点击联系客服: 客服:Damien
通过个性化服务策略解决客户流失率高的问题--宁波在线英语教学学校为例
How to resolve the problem of high customer churn rate in an online English teaching school in Ningbo through personalized service strategy
摘要
 66口语是宁波电子商务技术公司2014年12月开始建立的子公司。在进行对过去不到3个月时间里的研究中发现,相比公司在今年8月,9月的销售增长率增长率,学生下降了25%。针对这种情况,作者进行了一次问卷调查,通过分析47份调查问卷,发现66口语有以下三个方面的主要问题。首先,66口语设置的培训课程未能满足客户的个人需求。第二,66口语未能有效地发现和鼓励学生的个人需求; 第三,66口语的管理层无法提高消费者满意度。
 
Table of Contents
Abstract.......................................................................................................................................3
1.0 引言Introduction...........................................................................................................................4
2.0公司信息和存在问题
Company information and problems....................................................................................6
2.1 公司信息Company information.....................................................................................................6
2.2 问卷结果Questionnaire results......................................................................................................6
2.3 存在问题Problems.......................................................................................................................10
3.0个性化服务策略Personalized service strategy..............................................................................................12
3.1 调整训练课程Adjust training courses.................................................................................................12
3.2 调整训练方法Adjust training methods................................................................................................13
3.3提供良好的学习职业生涯管理Provide good learning career management...................................................................14
3.4提高管理Improve management...................................................................................................16
4.0 66口语个性化服务项目实施成本和评价方案的程序  66Speak personalized service program implementation costs and evaluation scheme procedures.................................................................................................................................28
4.1 成本Costs.............................................................................................................................28
4.2评估方案Evaluation scheme........................................................................................................28(责任编辑:anne)


------分隔符-------------------------------------
UK Thesis Base Contacts
推荐内容